Shipping & Payment

Shipping Methods

We partner with trusted carriers to deliver your orders safely and on time. Depending on your location, your order may be shipped via:

• China Post

• FedEx

• UPS

• Fulfillment by Amazon (FBA) for select countries

Shipping Times

• Worldwide: Delivery times typically range from 5-7 business days.

Shipping Costs

• Shipping costs are calculated at checkout based on the destination, weight, and shipping method.

• Free shipping may be available on qualifying orders. Check promotions for details.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. Use the provided link to monitor the status of your shipment.

Payment Information

Accepted Payment Methods

We offer secure and convenient payment options, including:

• Credit/Debit Cards: Visa, Mastercard, American Express

• PayPal

• Bank Transfer (for select regions)

Currency

All prices are displayed in your local currency where applicable. If not, they will default to USD.

Secure Payment Processing

Your payment information is encrypted and processed through secure gateways to ensure maximum security.

Additional Information

• Customs and Duties:

  • For international orders, customs fees or duties may apply and are the responsibility of the buyer.

• Payment Issues:

  • If your payment is declined, please contact your bank or our support team at info1@campingmoon.com.