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Privacy Policy

Information We Collect

1. Information You Provide to Us:

  • Account Information: When you create an account or place an order, we collect your name, email address, phone number, shipping address, and payment details.

  • Communication Data: When you contact us via email, chat, or other means, we may collect details of your inquiry and any additional information you provide.

2. Information Collected Automatically:

  • Device and Usage Data: Information about your device (e.g., browser type, IP address, operating system) and how you interact with our website (e.g., pages viewed, time spent).

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site usage, and deliver personalized content and ads.

3. Third-Party Sources:

  • Information from payment processors, shipping partners, or other service providers to facilitate your transactions and delivery.

How We Use Your Information

We use your information for the following purposes:

  1. To Fulfill Orders:

    • Process payments, ship products, and provide order updates.

  2. To Improve Our Services:

    • Analyze user behavior to optimize website functionality and design.

  3. To Communicate with You:

    • Send order confirmations, respond to inquiries, and share promotional offers (with your consent).

  4. To Ensure Security:

    • Detect and prevent fraudulent activities, unauthorized access, and other security threats.

  5. To Comply with Legal Obligations:

    • Fulfill regulatory requirements or respond to lawful requests.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties under the following circumstances:

  1. Service Providers:

    • Partners who assist in processing payments, shipping orders, and maintaining the website.

  2. Legal Compliance:

    • When required by law or to protect the rights and safety of Campingmoon and our customers.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

Your Privacy Choices

  1. Manage Cookies:

    • Adjust your browser settings to manage or disable cookies. Note that disabling cookies may impact site functionality.

  2. Update Information:

    • Contact us to update or correct your personal details.

  3. Opt-Out of Marketing:

    • You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email we send or contacting us directly.

  4. Data Deletion:

Data Security

We implement robust security measures to protect your information, including encryption, secure payment gateways, and regular security audits. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Campingmoon does not knowingly collect or store personal information from children under the age of 13. If we become aware of such data, we will promptly delete it.

Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website. Please review this policy periodically for updates.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at: